Terms of the security tool

1. Subject matter of the Agreement

1.1. By this Agreement, the Contractor undertakes to grant the Customer the right to use the security tool to check the security of the website (hereinafter ‘the Service’) against the Customer’s order and upon payment of the established fee.
1.2. The Customer agrees with the Contractor’s Privacy Policy ( and the Personal Data Processing Agreement ((

2. Rates and settlement procedure

2.1. The annual fee for the lease of the security tool shall specified in the invoice prepared for the Customer for payment. The service shall be paid in advance for the agreed period.
2.2. The Customer must make payment for the Service to the Contractor no later than by the deadline specified in the invoice for payment. If the invoice is not paid in due time, the Contractor shall have the right to charge an additional fee for the restoration of the annulled service.
2.3. The parameters of the Service are indicated at
2.4. The Contractor reserves the right to change rates upon informing the Customer no later than 1 (one) month prior to the next reporting period.
2.5. The Customer agrees to receive messages and invoices sent by the Contractor in electronic format.

3. Rights and obligations

3.1. The Contractor undertakes to:
3.1.1. No later than 3 (three) working days after the fulfilment of the obligation indicated in Clause 2.2 of the Agreement, grant the Customer the right to use the security tool referred to in Clause 2.3 of the Agreement during the paid-up period.
3.1.2. No later than 7 (seven) calendar days before the expiry of the Service, send an invoice for payment for the performance of the Service to the e-mail address indicated by the Customer.
3.1.3. Within 1 (one) day, eliminate disturbances in the provision of the Service caused by the failure of the Contractor’s hardware or software.
3.1.4. Take the necessary measures to ensure the security of the Contractor’s hardware and software and the Customer’s data.
3.1.5. The Contractor shall have the right to discontinue the provision of the Service without prior notice if the Customer’s website is affected by a DDoS attack  (Distributed Denial of Service) or if the Customer’s mail flow causes disturbances on the Contractor’s technical platform.
3.2. The Customer undertakes to:
3.2.1. Provide correct identification and contact information of the Customer and timely notify with regard to changes of such. If the Contractor so requests, provide documents proving the authenticity of the information provided.
3.2.2. Protect login data.
3.2.3. Not use the security tool for unlawful purposes, including, but not limited to, bulk e-mailing of letters, harming the operation or security of computer systems and networks, including use in violation of the applicable legal acts of the Republic of Lithuania and the rights of the Contractor and third parties.
3.2.4. Inform the Contractor immediately of any disturbances in the provision of the Service.

4. Responsibility of the Parties

4.1. The Contractor shall be responsible for cases where the obligations specified in Clause 3.1 of the Agreement have not been fulfilled if they occurred through the fault of the Contractor.
4.2. The Contractor shall not be responsible for storing the Customer’s information after the expiry of the Agreement.
4.3. The Customer shall assume entire responsibility if there are controversial issues related to the legality of the use of the professional e-mail filter assigned to the Customer.
4.4. Neither Party shall be liable for the compensation of indirect damages to the other Party to the Agreement.

5. Validity of the Agreement

5.1. The Agreement shall be open-ended and shall enter into force from the moment when the Customer places an order with the Contractor for the services listed in Clause 1.1 of the Agreement and performs the obligation provided for in Clause 2.2 of the Agreement.
5.2. The Agreement shall cease if the Customer fails to fulfil at least one of the obligations assumed under this Agreement.
5.3. The Customer shall have the right to terminate the Agreement unilaterally upon notifying the Contractor. Payments shall only be refunded to the Customer if the Agreement is terminated on the Customer’s initiative within 30 (thirty) calendar days from the moment of its entry into force.

6. Other provisions

6.1. Issues not provided for and not regulated in the Agreement shall be resolved by mutual agreement or in accordance with the existing legal acts of the Republic of Lithuania.
6.2. All disputes, an agreement on which cannot be reached, shall be settled in accordance with the procedure laid down by the laws of the Republic of Lithuania.